Why we ask

Wildfortune Casino: Your Wildfortune Verification, Explained Without the Guesswork

The Gaming Control Board Curaçao licence requires us to confirm who plays here, so the review takes up to 8 hours.

Start My Verification

Licensed operatorOGL/2010/5983/767 issued by Gaming Control Board Curaçao

Faster withdrawals

Checked Before Your Payout, Not After

Open this table when a withdrawal is pending and you want the plain facts.

Who checks

Wildfortune Casino N.V.

Under which license

Gaming Control Board Curaçao, OGL/2010/5983/767

How long

8 hours

When mandatory

Before your first withdrawal

Questions go to

[email protected]

Minimum age checked

18+

Cleared in one pass

Pass the Check in One Go

Most worries here are about blurry photos and a name that does not quite match.

Open the missing-item list

Open the verification section of your account. A short list shows every item still missing, so you know exactly what is left before the payout.

A clear shot clears faster

Upload a photo of your proof of identity. Keep all four corners inside the frame, avoid glare on the plastic, and check that the name reads the same as on your account.

Address matching your sign-up

Add a recent bill or bank statement as your proof of address. The full page, not a corner crop, and the same name and home address as the ones you registered.

One short wait

Leave it with us and watch for an email or a message in your account. Reviews land inside 8 hours, and we only write back if a picture needs swapping.

What we ask for

Three Papers, One Clear Picture of You

We keep the list short on purpose, so nobody digs through a drawer for paperwork.

Proof of identity

ConfirmsYour name, face and date of birth

Copy showsFull photo page, all corners visible, in date

Proof of address

ConfirmsWhere you actually live

Copy showsFull page, dated recently, name and address legible

Payment method confirmation

ConfirmsThe card or wallet is yours

Copy showsYour name on it, first digits and last four

The Ask Arrives

Points Where the Check Lands

After this, you will know which moments bring the check and why.

Send the New Card

A card or wallet you have not used before needs a second look, so the name on it must match your account name.

Pattern Broken, Proof Asked

A payment far above your usual pattern tells us little on its own, so we ask for proof of identity and of address before it moves.

Is This the First One?

Money leaving for the first time is where the licence expects a full picture, so identity, address and payment proof are checked together.

How Old Are You?

Where anything on your profile leaves doubt that you are 18+, we ask for proof of identity to keep the account inside market rules.

Clarity on Where Your Money Comes From

Wildfortune Casino N.V. holds licence OGL/2010/5983/767 from the Gaming Control Board Curaçao. That licence obliges us to know where a player's money comes from, so the request is routine for every licensed operator, never a suggestion that you have done anything wrong.

Depending on your case, the team may ask for one or more of these.

Recent bank statements
Payslips from your employer
A recent tax notice
Sale contract for an asset
Proof of a pension or benefit

A Pass on the Next Send

A Clean Match First Time. A name, address or birth date that reads differently from your profile makes the paper impossible to link to you. Check the spelling against your profile. Ask support to correct the profile first.

A Clear Full Frame. A corner cut off, glare across the photo or a thumb over the text hides the lines a reviewer has to read. Lay the paper flat in good light. Fit all four edges in the frame.

Is Your Bill Too Old? Address papers go stale, and a document issued too long ago no longer shows where you live today. Send a paper with a recent date. Pick a bill with your name on it.

Before You Upload

What Does the Check Actually Mean?

Most players worry the request means trouble, when it is routine licensing housekeeping.

When do I actually have to prove who I am?+

The request usually arrives as a short list of missing items in your account. Verification is required by our licence at the latest before your first withdrawal, and Wildfortune Casino may ask even earlier, at registration or the first deposit.

Is my ID kept private after I hand it over?+

Yes. A padlock in the browser bar means everything you send travels on TLS 1.3 encryption, and only the team handling checks opens it. Those scans sit in a guarded system built for exactly this purpose.

Will you ask for my paperwork more than once?+

Usually not. A tick beside each upload shows a document has passed review, and it then stays on file, so a later cashout does not send you back to the scanner. Fresh proof is only requested when something on the account changes.

Who watches over this casino and under what licence?+

Our licence OGL/2010/5983/767 comes from the Gaming Control Board Curaçao, and the operator behind this site is Wildfortune Casino N.V. That regulator sets the checks, so the request you see is housekeeping under their rules.

How long is the wait once everything is in?+

The timer runs from the moment the last item lands, and our verification desk works to a turnaround of 8 hours. If a picture comes out blurred, that clock simply restarts once a sharper one arrives. Anything unclear can be sent to [email protected].